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Nationwide Tidel Safe Service, Support, and Parts
Trusted Tidel Safe Experts
As the largest Tidel service center in the country, Richards Lock & Key provides expert support, installation, diagnostics, and repair for Tidel TACC and Sentinel safes. With over 50 years of safe and lock experience, we’re the go-to partner for national retailers, financial institutions, restaurants, and service providers who rely on Tidel systems every day. Whether you’re an end user or a locksmith needing dependable Tidel support and parts, we’re ready to help.
Complete Tidel Support, Coast to Coast
We offer a full range of Tidel safe services including diagnostics, hardware replacement, safe access, and maintenance. Many issues can be resolved with our free basic phone or email technical support, and if hands-on service is required, our certified technicians are ready to deliver.
Our capabilities include:
- Tidel safe installation and servicing
- Replacement parts and hardware
- Over-the-phone diagnostics and troubleshooting
- Support for in-house maintenance teams
- Safe opening, repair, and reprogramming
- National dispatch for qualified service calls
Service Backed by Certification and Experience
Richards Lock & Key is factory-certified by Tidel and fully licensed, bonded, and insured. Our technicians understand the critical environments where Tidel safes operate, from high-volume retail to 24/7 cash-handling locations. When time, security, and reliability matter, you can trust our team to deliver fast, expert solutions — whether it’s across town or across the country.
